Notes on Collaborative Knowledge Management

Collaborative Knowledge Management Notes

The organizational structures and processes, standards and values are still the main areas that limit the effectiveness of e-collaboration. This requires changing the organizational focus and culture that remains a challenge for many organizations.

workers inside the organization in today’s economy, who exercise a lot of decisions working on knowledge intensive tasks are very different from the previous generation of employees in the office. The previous generation of employees typically are being trained to perform a particular piece of the task and in a highly repetitive way; no longer the case in the knowledge era, these workers have to work collaboratively, innovatively and often have to make quality and consistent decisions.

sharing knowledge between different units inside the organization will shorten product development cycle and lower risk.

The role of information technology and communications is to encourage workers create, store, use, and exchange of knowledge through common platforms.

Organizational structures and processes, standards and values are still key areas that limit the effectiveness of electronic collaboration, however, groups of individuals, organizations and individuals include the justification to collaborate with colleagues within and across organizations still need to be addressed.

According to Xiaomi, “Knowledge Mangement is about the identification, creation, distribution, utilization and maintenance of organizational knowledge for fulfilling organizational objectives.” Successfully managing organizational knowledge becomes increasingly important for organizations to gain competitive advantages

KNOWLEDGE MANGEMENT is increasingly gaining recognition as the determinant for improving the performance, competitive advantages and innovation

Organizations can generate competitive advantage if they know how to find, collect and harness common knowledge in business. Moreover, knowledge is often considered to be one of the most important factors of enabling better and quick decision-making. The most value from organization’s intellectual assets knowledge must be shared and served as foundation for collaboration. Moreover, improvement revenues by getting products and services to market faster, enhance employee holding rates

Seven key factors were identified to be knowledge management success. These factors include strong relation to business, perspective, and mandatory architecture, knowledge leadership, the culture of creating and sharing knowledge, continuous learning, and developed technology infrastructure, systematic organizational knowledge process

Knowledge management is a set of processes or stages that organizations execute sequentially.

Group Decision Support System (GDSS). GDSS is defined as a computer- based framework which is used to help the cooperative group work. GDSS is typically used in meeting related of the decision-making DM, so it is not necessary to have the decision makers at the same time and place.

There are four key features of collaborative Knowledge management:

scope knowledge

orientation knowledge

evolution knowledge quality

decentralization knowledge.

First, the scope knowledge explains the focus of an e-collaboration system. Second, the orientation knowledge attribute depends on the exploration vs. exploitation dichotomy. Third, the evolution knowledge quality displays the proper development of an e- collaboration system. Fourth, the decentralization knowledge attribute concerns the way an e-collaboration system gives access to its pool of knowledge resources.

Collaboration requires mechanisms for intra- and inter-organizational communication.

understanding differences in thinking are at least as important as understanding technical factors in communication.

The differences of using language, goals, cognitive views, frames of reference, and organizational pressures all contribute to communication difficulties and lack of trust in collaboration.

Trust forms a vital component in bringing together the orientations of communication, collaborative practice, and community within communities of practice

The ideal enterprise information system should be single point of access to one source of information. Otherwise, employees may be forgetting or ignoring relevant information sources.

strengthens the capacity of XYZ as a knowledge-based institution. Its parts involve: First, enabling Environment by implement policies and institutional arrangements. Second, implementation of KM platform and associated business processes that enable staff, also external partners and stakeholders. Third, package knowledge products and services in appropriate formats and diffuse these through different channels. Fourth, improve the creation, application, and reuse of knowledge through various modalities.